Help
Support
Get help with account access, purchases, generation, or your private gallery.
Before contacting support
Note the email used for your account, the plan or purchase involved, when the issue occurred, and the exact message shown. Do not send passwords, payment card details, or private keys.
Purchase and refund help
For checkout, entitlement, upgrade, or refund questions, include the purchase date and account email so the payment record can be located securely.
Generation help
For a generation or image-action issue, include the selected tool, style, and a short description of what happened. Generated images remain in the private gallery for 48 hours.